We take every concern seriously.
Our goal is complete client satisfaction. If something isn't right, whether about our processes, fees or execution, raise it below and you'll receive a ticket number immediately.
Instant ticket numberLevel 1 response in 2–3 business daysSEBI SCORES escalation available
Escalation matrix
Three levels, clear timelines.
Please start at Level 1. If you're not satisfied, escalate to the next level.
Level 1
Customer support
Your first point of contact for any query or operational issue.
- Phone
- CA Amit Kumar Jain
+91 93522 44475
Turnaround: 2–3 business days
Level 2
Compliance / Grievance Officer
If Level 1 hasn't resolved your issue satisfactorily, escalate to our Grievance Officer.
- Name
- Compliance Head, Plenitude Team
- support@plenitude.co.in
Subject: “ESCALATION: GRIEVANCE OFFICER” - Address
- 5C, Laxmi Colony, Near Bohra Ji Ka Bagh, Opp. Laxmi Mandir Cinema, Tonk Road, Jaipur, Rajasthan 302015
Turnaround: 7–10 business days
Level 3
Regulator (SEBI SCORES)
If your complaint remains unresolved 30 days after escalating to Level 2, or you're not satisfied with the resolution, you may approach SEBI.
- SEBI SCORES
- scores.gov.in
- SMART ODR
- smartodr.in
- SEBI toll-free
- 1800 266 7575 / 1800 22 7575
Please exhaust Levels 1 and 2 first.
Raise a complaint
Tell us what went wrong.
You'll get a ticket number on screen and by email. Quote it in any follow-up.
Complaint registered
Your ticket number is
We've emailed you a copy. Our team will respond within 2–3 business days.